冲刺 2020 年高考英语阅读理解提分必做 01 Passage 1 Someday a stranger will read your e-mail without your permission or scan the Websites you’ve visited. Or perhaps someone will casually glance through your credit card purchase or cell phone bills to find out your shopping preferences or calling habits. In fact, it’s likely some of these things have already happened to you. Who would watch you without your permission? It might be a spouse, a girlfriend, a marketing company, a boss, a cop or a criminal. Whoever it is, they will see you in a way you never intended to be seen — the 21st century equivalent of being caught naked. Psychologists tell us boundaries are healthy, that it’s important to reveal yourself to friends, family and lovers in stages, at appropriate times. But few boundaries remain. The digital breadcrumbs ( 碎 屑 ) you leave everywhere make it easy for strangers to reconstruct who you are, where you are and what you like. In some cases, a simple Google search can reveal what you think. Like it or not, increasingly we live in a world where you simple cannot keep a secret. The key question is: Does that matter? When opinion polls ask Americans about privacy, most say they are concerned about losing it. A survey found an overwhelming pessimism about privacy, with 60 percent of respondents saying they feel their privacy is “slipping away, and that bothers me.” But people say one thing and do another. Only a tiny fraction of Americans change any behaviors in an effort to preserve their privacy. Few people turn down a discount attollbooths (收费站) to avoid using the EZ-Pass system that can track automobile movements. And few turn down supermarket loyalty cards. Privacy economist Alessandro Acquisti has run a series of tests that reveal people will surrender personal information like Social Security numbers just to get their hands on a pitiful 50-cents-off coupon (优惠券). But privacy does matter – at least sometimes. It’s like health: When you have it, you don’t notice it. Only when it’s gone do you wish you’d done more to protect it. 1．What does the author mean by saying “the 21st century equivalent of being caught naked ”(Lines 4, Para.2)? A．People’s personal information is easily accessed without their knowledge. B．In the 21st century people try every means to look into others’ secrets. C．People tend to be more frank with each other in the information age. D．Criminals are easily caught on the spot with advanced technology. 2．What would psychologists advise on the relationships between friends? A．Friends should open their hearts to each other. B．Friends should always be faithful to each other. C．There should be a distance even between friends. D．There should be fewer disputes between friends. 3 ． Why does the author say “we live in a world where you simple cannot keep a secret” (Line 5-6, Para.3)? A．Modern society has finally evolved into an open society. B．People leave traces around when using modern technology. C．There are always people who are curious about others’ affairs. D．Many search engines profit by revealing people’s identities. 4．What do most Americans do with regard to privacy protection? A．They change behaviors that might disclose their identity. B．They use various loyalty cards for business transactions. C．They rely more and more on electronic devices. D．They talk a lot but hardly do anything about it. 5．According to the passage, privacy is like health in that ________ A．people will make every effort to keep it B．its importance is rarely understood C．it is something that can easily be lost D．people don’t cherish it until they lose it Keys: ACBDD Passage 2 High-quality customer service is preached(宣扬) by many ,but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of a retail store, but instead will alert their friends, relatives, co-workers, strangers-and anyone who will listen. Store managers are often the last to hear complaints, and often find out only when their regular customers decide t frequent their competitors, according to a study jointly conducted by Verde group and Wharton school “Storytelling hurts retailers and entertains consumers,” said Paula Courtney, President of the Verde group.” the store loses the customer, but the shopper must also find a replacement.” On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three m